Privacy Policy

Ecobank Nigeria Limited is committed to protecting your personal data and respecting your privacy in connection with your use of the InnovateX platform.

We collect and process the following personal data: Full Name, Email Address, Phone Number, Date of Birth, Name of Institution, Ecobank Account Number.

We collect and process personal data to provide and improve our services, manage user registrations and interactions, respond to enquiries, facilitate participation in InnovateX program, comply with legal and regulatory obligations where applicable, and protect our platform from fraud, misuse, and unauthorized access.

This Privacy Notice is made available to data subjects before the collection and processing of their personal data by Ecobank Nigeria Limited.

We process personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) 2023. Individuals whose personal data we process have rights under applicable data protection laws, including the right to access, rectify, erase, restrict processing, object to processing, withdraw consent (where consent is the lawful basis), and lodge a complaint with the relevant supervisory authority, subject to applicable legal requirements.

We are committed to protecting your personal data. We implement appropriate technical, administrative, and organizational security measures to safeguard your information against unauthorized access, disclosure, alteration, loss, or misuse. Access to personal data is restricted to authorized personnel on a need-to-know basis and subject to confidentiality obligations.

We do not share your personal data with third parties. However, your name may be disclosed to external InnovateX judges solely for the purpose of identifying participants and assessing presentations as part of the award process.

Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and in accordance with Ecobank's records retention policy and applicable legal and regulatory obligations.

We may communicate with you via email, SMS, phone calls, or other available channels regarding your participation in InnovateX, and other service-related information. With your consent, we may also use your contact details to promote InnovateX and related programs. You may withdraw your consent or opt out of marketing communications at any time by using the unsubscribe link included in the mail communication or by contacting us at Aryunus@ecobank.com or privacymanager_eng@ecobank.com.

Where processing is based on your consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to such withdrawal. You may withdraw your consent by contacting the Bank's Data Protection Officer at privacymanager_eng@ecobank.com.

If for any reason you wish to make a complaint about how Ecobank processes your personal data, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and the Data Protection Officer of Ecobank Nigeria. Below are the details for each of these contacts:

We may update this Privacy Notice to reflect changes to our information practices. If we make any material changes, we will notify you by an email (sent to the email address specified in your account) or by means of a notice on this website. We encourage you to periodically review this page for updates on our privacy practices.

For more information on how Ecobank collects, uses, shares, retains, and protects personal data in the provision of its banking products and services, please refer to Ecobank's personal banking privacy notice.